Draft under legal review. This text is not the official version yet.
Delete your Destrava account
Updated on October 9, 2026
This page explains how to delete your Destrava account, an app published by IDS (INTELIGENCIA DE DADOS E SERVICOS DE DESENVOLVIMENTO LTDA), and what happens to your data.
How to request deletion
In the app
In the app, open Account and tap Delete account. The app also lets you export your data before that.
By email
Write to the privacy email address shown alongside this page, with the subject line “Delete account Destrava”, from the email address of the Google account you use in the app. If you cannot use that email address, tell us which one it is and we will confirm the account is yours before deleting it.
We confirm receipt within 2 business days and complete deletion within 30 days.
What is deleted
All account data: identification, progress, records and preferences stored on the server.
What may be kept
- Records that the law requires us to keep, such as payment tax records, for the legally required period.
- Backups, which expire on their own during the rotation cycle, within 30 days.
- Data stored only on your device is removed when you uninstall the app.
Subscriptions
Deleting your account does not cancel a subscription purchased through Google Play. Cancel it in the store itself, under Payments & subscriptions.